Apple’s In-App Subscription Payment Problems to be Solved Within the App in the Future

Apple: Payment problems with in-app subscriptions can be solved in the app in future

Apple is set to launch a new notification window that will aid the resolution of payment issues with in-app subscriptions. The changes will be automatically introduced to all apps beginning this summer, and users are not required to submit an app update. The function will be anchored in the operating system and is expected to be visible on devices with the iOS 16.4 and iPadOS 16.4 update installed.

Previously, when the payment method stored in the Apple ID no longer worked, in-app subscriptions were not renewed, and users were required to resolve the issue by going to their Apple ID settings. The new function will allow users to fix the problems in the affected app itself. The dialog window will offer a direct link to store another means of payment.

Apple has hinted that it uses machine learning to make retries at the best possible time to debit the payment. Developers can grant a payment period where users can continue to use the subscription while Apple tries to collect the payment in the background. Apple tries to catch up on payment for an in-app subscription for up to 60 days.

The new function will issue a notification message every 24 hours for the first three days of payment issues and every five days for the last 30 days, according to the developer documentation. This development is expected to ease the burden on app users caused by the previous regulation that required new subscriptions to be taken out in some cases, even if it means losing introductory discounts or other price reductions.

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