Samsung has launched a self-repair program in Germany and other European countries, enabling customers to order repair packages for their mobile phones and laptops. The program is available for devices from the Galaxy S20, Galaxy S21, and Galaxy S22 series, as well as the Galaxy Book Pro and Galaxy Book Pro 360 models with a 15.6-inch screen. Included in the packages are the necessary original parts, repair instructions, and tools. The prices for the repair packages have not yet been determined. Distribution in Germany is handled by ASWO, and the program will soon be available in Belgium, France, Italy, the Netherlands, Poland, Spain, Sweden, and the United Kingdom. Customers with the mentioned smartphones can replace their phone’s screen, glass back, and charging ports themselves. The selection is wider for the laptops, allowing owners to replace the screen, battery, front and back of the case, touchpad, power button with a fingerprint sensor, and rubber feet. Samsung plans to expand the program to other countries and devices in the future. The company has been supporting self-repair in the United States since last summer, offering a $60 package that allows the charging socket to be replaced on supported mobile phones. The cost of a new screen for the S21 Ultra or S22 Ultra is $240. For the Galaxy Book Pro (360) laptops with AMOLED displays, prices range from $7 for rubber feet to $80 for a new battery and $250 for a new screen. Samsung also offers repair kits for the Tablet S7+ in the US. The prices mentioned are net, excluding tax.
In summary, Samsung has launched a self-repair program in Germany and other European countries, allowing customers to order repair packages for their smartphones and laptops. The program covers various models and includes original parts, repair instructions, and tools. Prices for the packages have yet to be determined. Distribution in Germany is handled by ASWO, and the program will soon expand to other European countries. Customers can replace screens, glass backs, and charging ports on their smartphones, while laptop owners have a wider selection of replacement parts. Samsung plans to expand the program to more countries and devices. The company has already been supporting self-repair in the US and offers a range of repair kits and prices for different components.
